Privacy policy.

1. Introduction

Welcome to Open Road Management ("we," "us," or "our"). We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

2. Information We Collect

We may collect and process the following types of personal information:

  • Contact Information: Name, email address, phone number, postal address.

  • Professional Information: Resume/CV, headshots, demo reels, portfolio, social media profiles, and representation details.

  • Financial Information: Bank account details for payments, tax information, National Insurance number.

  • Identification Information: Passport, driving licence, or other identification documents.

  • Communications: Emails, messages, and other communications between you and our agency.

  • Usage Information: Information about your interactions with our website, such as IP address, browser type, and pages viewed.

3. How We Use Your Information

We may use your personal information for the following purposes:

  • Talent Management: To manage your representation, submit you for roles, negotiate contracts, and handle bookings.

  • Communications: To contact you regarding job opportunities, updates, and other agency-related matters.

  • Payments: To process payments for services rendered, including commission.

  • Legal Compliance: To comply with legal obligations, such as tax reporting and employment law requirements.

  • Website Operations: To improve and manage our website, ensure its security, and analyse its usage.

4. Legal Basis for Processing

We rely on the following legal bases to process your personal information:

  • Contractual Necessity: To fulfil our obligations under the contract we have with you.

  • Legitimate Interests: To manage our agency effectively, such as by promoting your career and finding suitable roles for you.

  • Legal Obligation: To comply with applicable laws and regulations.

  • Consent: Where we have obtained your consent to process your personal information for specific purposes.

5. Sharing Your Information

We may share your personal information with:

  • Casting Directors, Directors, Producers, and Clients: To submit you for roles and manage bookings.

  • Service Providers: Who assist us with payment processing, IT services, and other operational needs.

  • Legal and Regulatory Authorities: If required by law, regulation, or legal process.

  • Other Third Parties: With your consent or as necessary to protect our rights, property, or safety.

6. International Data Transfers

As we operate primarily in the UK, your personal information will typically be processed within the United Kingdom. However, if we need to transfer your information outside the UK, we will ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the UK GDPR.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. These measures include secure storage systems, encryption, and access controls.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. After this period, your data will be securely deleted.

9. Your Rights

Under the UK GDPR, you have the following rights:

  • Access: You can request a copy of the personal information we hold about you.

  • Rectification: You can ask us to correct any inaccurate or incomplete information.

  • Erasure: You can request that we delete your personal information, subject to certain conditions.

  • Restriction: You can request that we limit the processing of your personal information.

  • Data Portability: You can request a copy of your data in a structured, commonly used format.

  • Objection: You can object to the processing of your personal information based on our legitimate interests.

To exercise any of these rights, please contact us using the details provided below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you by email. Please review this policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Open Road Management
Scarlett Smith
Email: scarlett@openroadmanagement.co.uk

12. Complaints

If you are not satisfied with how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK’s data protection authority.


Policy updated: 22nd July 2024